Student Service Program-Admissions & Records



CSM Student Services Program Improvement Surveys:
Admissions & Records


Your Feedback Is Requested…
Our success depends on how well we serve students. Your feedback helps us deliver the best possible service – something we work to improve every day. Please take a few minutes to complete this survey and give us your opinion of the service you received. Also, we encourage you to give us your comments and suggestions.

1. Overall quality of A&R services received:

Excellent
Very Good
Good
Fair
Poor

2. Your overall satisfaction with A&R staff:

Excellent
Very Good
Good
Fair
Poor

3. Ability of the A&R staff to answer my questions:

Excellent
Very Good
Good
Fair
Poor

4. Hours of availability of the A&R office:

Excellent
Very Good
Good
Fair
Poor

5. What was the primary purpose of your most recent transaction involving Admission & Records:

Submit an Admission Application
Register for classes
Pay fees
Secure a parking permit
Submit a change of address
Add/Drop a class
Request a transcript
Submit a petition
Submit a Graduation or Certificate Application
Other

6. How did you conduct you most recent Admission & Records transaction:

WebSMART
In person at the A&R Office
U.S. Mail

7. Explanation of the Admission application process:

Excellent
Very Good
Good
Fair
Poor

8. User-friendliness of WebSMART to register for classes:

Excellent
Very Good
Good
Fair
Poor

9. How would you improve WebSMART?

10. Usefulness of the CSM A&R website?

Excellent
Very Good
Good
Fair
Poor

11. What A&R services did you find most useful?

12. What A&R services do you wish we could provide?