Student Service Program-Financial Aid



CSM Student Services Program Improvement Surveys:
Financial Aid


Your Feedback Is Requested…
Our success depends on how well we serve students. Your feedback helps us deliver the best possible service – something we work to improve every day. Please take a few minutes to complete this survey and give us your opinion of the service you received. Also, we encourage you to give us your comments and suggestions.

1. Overall quality of Financial Aid services received:

Excellent
Very Good
Good
Fair
Poor

2. Overall satisfaction with Financial Aid staff:

Excellent
Very Good
Good
Fair
Poor

3. Ability of the Financial Aid staff to answer my questions:

Excellent
Very Good
Good
Fair
Poor

4. Hours of the availability of the Financial Aid office:

Excellent
Very Good
Good
Fair
Poor

5. Explanation of the Financial Aid application process:

Excellent
Very Good
Good
Fair
Poor

6. Explanation of the disbursement (i.e., receipt of awards/grants/loans) process:

Excellent
Very Good
Good
Fair
Poor

7. Without Financial Aid assistance, would you have been able to attend CSM?

Yes
No

8. What Financial Aid services did you find most useful?

9. What Financial Aid services do you wish we could provide for you?