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FAQs about the Facilities Department
What role does the Facilities Department play at my College?
The Facilities Department is here to ensure a safe, effective and inspiring physical environment that supports and enhances the instructional mission of the San Mateo County Community College District. We do so by providing first rate quality, professional and responsive engineering, custodial, grounds, facilities planning & construction management services to the college community as well as the visitors to the District.
What services are provided via the Facilities HelpCenter?
Our Facilities HelpCenter is available to assist you with physical facilities maintenance and operational issues.
- Our crews of custodial professionals work diligently to keep our interior facilities clean, functional and safe, and they assist with event support as well. We have custodial coverage generally from 6:00am to 12:00am Monday through Friday, as well as Saturday and Sunday coverage at certain campuses, to ensure coverage during operational hours of occupancy. To learn more about our custodial program, check out:
http://www.smccd.edu/accounts/facilities/maintoperation/Custodial_Program_default.html
- Our staffs of professional maintenance engineers are technicians and magicians at keeping our building and infrastructure systems, and our fleet of vehicles, in working condition. Our engineers are generally on duty between 6:00am and 3:00pm Monday through Friday. To learn more about what our engineers do, check out:
http://www.smccd.edu/accounts/facilities/maintoperation/Engineering_Program_default.html
- Outside, our groundskeepers work tirelessly to maintain and beautify the exterior areas of the campuses, including the parking lots, roadways, walkways, and the outdoor classrooms that are our athletic facilities. Groundskeepers are generally on site from 6:00am to 3:00pm Monday through Friday. To learn more about our grounds program, check out:
http://www.smccd.edu/accounts/facilities/maintoperation/Grounds_Program_Default.html
How do I contact the Facilities HelpCenter?
You can contact the Facilities HelpCenter using any of the following methods:
Log in to the Facilities HelpCenter online using links at either of two locations:
- From the District’s portal page at http://www.smccd.edu/accounts/portal/
- From the Facilities home page at http://www.smccd.edu/accounts/facilities/
Call the Facilities HelpCenter at your College:
- Cañada x3276 (or 650-306-3276 from off-campus)
- CSM and District Office x6113 (or 650-574-6113 from off-campus)
- Skyline x4115 (or 650-738-4115 from off-campus)
How can I learn more about the Capital Improvement Program?
Our Capital Improvement Program is in full swing, as you can witness from the wonderfully renovated facilities you’re now using or the barricaded construction sites you’re walking or driving past. Please be careful out there! We regularly send out Construction Notices via email to keep you informed of construction impacts, and encourage you to read them to stay informed of disruptions or impacts that might affect you. To review previously issued Construction Notices, and for great information about the construction projects occurring at your College, please check out:
http://www.smccd.edu/accounts/facilities/planconstruct/NTP_Default_1.html
Whom do I contact to discuss an idea about a new construction project?
If you would like to discuss how large or small construction projects are requested, funded and managed, please contact Linda da Silva at ext. 6726, or at dasilva@smccd.edu
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