Logo and link to dial in home

Dial-in Internet and eMail Service

Link to discalimer

Link to instructions on getting started

link to hardare and software requirements

link to instructions on setting up your computer

link to dial in modem help

link to frequently asked questions

link to information about transitioning from PacBell or Prodigy account

Link to centers for teaching and learning web site

 

Getting Help/Support

Help/Support
This dial-in Internet access service is available to all SMCCD Employees. This service is an extension of the existing Internet connectivity that is available in your office. While every effort has been made to ensure reliable trouble free service, the District cannot guarantee any level of service. In addition, telephone support (ONLY) for this service is provided by the ITS HelpCenter. Therefore, support for this service is limited to the resources available through the HelpCenter. The Help Center hours are generally Monday - Friday 8:30 - 5:00 PM. There is no support available outside these hours. Please email the HelpCenter at helpcenter@smccd.net to report outages or busy signals.

SMCCD Help Center (650) 574 6543 or x6543 on campus

 

Please note: The ITS HelpCenter does not repair non-district computer hardware and cannot provide support if hardware is not functioning or does not meet the minimum requirements.