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This information is for faculty and staff that currently
have District paid PacBell/Prodigy Internet accounts.
As of
May 30, 2003, the District will no longer be offering paid
PacBell/ProdigyInternet and eMail accounts to faculty and staff.
Why?
Internet access has
become an integral part of most college employee jobs. With the recent
introduction of WebSMART (class information, final grades, vacation
balance, etc.) the District wanted to provide convenient home access to the
Internet and email to all employees, full-time and part-time faculty,
classified staff and administration.
The cost of the
District supported PacBell/Prodigy accounts for all employees was
prohibitive. Therefore, our District has implemented its own ISP service
for all employees. The annual cost of providing Internet access to all
District employees is approximately 1/3 the amount currently being paid to
support 90+ faculty PacBell/Prodigy accounts.
I
want to keep my PacBell/Prodigy account
If you currently
have a District paid PacBell/Prodigy account you can elect to maintain your
account but you will have to pay for the service yourself. Directions for changing your account billing are shown below.
The benefits
for keeping your account include:
- Local dial-in number
- Continuance of your
PacBell/Prodigy email addresses
- Multiple email accounts
- Personal web page
- File storage space
I
want to register for FREE District ISP service account
To take advantage
of the free District ISP you need to:
- have a District email
account and know your password. If you do not recall your District
email password, call your local CTL Coordinator Caņada–Peter
Bruni 306-3160 CSM-Julie Sevastopoulos 574-6598 Skyline-Anyta Archer
738-4207
- remove your email
"redirect". Do this only if your District email is
currently being forward to your PacBell/Prodigy account. Contact
the District Help Desk (650) 574 6598 to request this service.
- Go to the Dial-in Internet and eMail Service website
(http://www.smccd.net/dial-up). Read the Disclaimer and follow the Get
Started instructions.
Instructions for keeping your PacBell
Internet service, email account & username
Requires
personal credit card
To redirect the billing
to your credit card, you need to contact PacBell Customer Service. They can
be reached on a dial-up connection (telephone, DSL or cable modem, not our District network.) Go
to Customer Service http://dialup.pacbell.net/customer-service.html
.
Select:
- Change Billing
Information
- Enter your login and
password
- Enter your credit card
or phone bill account number
Forgot
Your PacBell account password? Call 1-800-638-4357. Select options #2, #2,
#8. Request to have your password reset to a default. (Afterwards, go back
into Customer Service above and enter your preferred password. To ask to
have your password reset. You will need to know:
- your user ID
(yourname@pacbell.net )
- the last four digits of the
credit card used to open the account (8351)
- your keyword (often
mother's maiden name is used.)
Instructions
for keeping your Prodigy Internet service, email account &
username
Requires
personal credit card
To redirect the
billing to your credit card, you need to contact Prodigy Customer Service. They
can be reached on a dial-up connection (telephone, DSL or cable modem, not our District network.) Go
to Customer Service http://help.prodigy.net/help/account/index.html.
Select:
- Change Method of
Payment
- Login: with your
username and password
Forgot Prodigy
Password? Call 1-800-213-0992 (to reset password and change billing)
For assistance or
questions contact your local Centers for Teaching and Learning:
Caņada–Peter Bruni 306-3160 CSM-Julie
Sevastopoulos 574-6598 Skyline-Anyta Archer 738-4207
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