The 12-Step Session
Step 2: Identify Tasks

Let the Student identify the learning tasks he or she wants to work on. Then have the Student choose ONE.


Tutor:
How's stats going this week?
Student:
Ugh! I may be a student, but I still can't figure out the student's t-test.
Tutor:
You sound frustrated.
Student:
I am.
Tutor:
So, it's the t-test today?
Student:
Well...I'm still not sure about chi-square. Although I get that better than the t-test.
Tutor:
It's best to work only on one thing at a time. What would you like to work on?
Student:
I'd better get solid on chi-square since that's going to be on the next test. The t-test can wait.


Notice that the Tutor's response included a statement of empathy ("You sound frustrated").