ITS HelpCenter       (top)
Submit computer-related work orders online anytime:    http://smccd.edu/helpcenter
The HelpCenter can also be contacted by telephone at x6543 or (650)574-6543 between 8:30am and 6pm Mon-Fri.

 Managers and Deans can submit requests for:

•         Email Account
•         Banner Access
•         WebSMART Access
•         Telephone Extension
•         Reconfigure computer for a new user 
•         WebXtender Access
•         Web Site Account

All Employees can submit requests for:

•         Surplus
•         Spam Filter Opt In/Out
•         District Dial Up
•         Helpcenter Work Order
•         CSM Media Equipment Request

Wireless “HotSpots”      (top)
Check if your building has wireless available:  http://smccd.edu/wifi

SMCCCD Dialup      (top)
Our District offers free Dialup internet for employees. Instructions available online:  http://smccd.edu/dialup

Microsoft Software      (top)
Available for full-time employees for “work at home” use.  For more information: http://smccd.edu/accounts/its/files/software.html

Computer Online Resource Project      (top)
A joint project created by Purchasing/General Services and ITS for information about computer hardware, software, AV and SMCCCD recommended equipment.  Visit the CORP site at http://smccd.edu/corp

Centers for Teaching and Learning      (top)
CTLs are located at each campus. The CTL website is also a valuable resource and can be found at http://ctlonline.net

SMCCD Portal       (top)
Your doorway to District Web Services & Sites including Banner, Websmart, email, college websites, Door Cards and much more!  
You can visit the Portal from any location at:   http://smccd.edu/portal

SURPLUS      (top)
If you have Surplus computers, electronics, furniture etc – visit this website and complete the online form.
http:// smccd.edu/purchasing/smcccd_surplus_donation.htm.

No need to store it, we can remove it for you!

Telephones      (top)
You should have received a user manual with your new telephone, however you can always refer to this website for telephone information: http://smccd.edu/phone/ If your phone does not work correctly, a work order can be submitted at the ITS HelpCenter for assistance.

CSM Media Center      (top)
Requests for A/V equipment can now be submitted online – with “real time” availability for all your Media-equipment requests. You can schedule equipment deliveries for a single day, or the entire semester! (CSM only) http://smccd.edu/accounts/csmmedia

This is on a trial basis for CSM. Other campuses will launch soon!