Skyline College
Business Division
Office Assistant


 
 Degree
 Certificate
 
 
 
CAREER OPTIONS
Office assistants work in every sector of the economy. They are employed in organizations providing health, educational, legal, and business and financial services. Others work for firms that engage in manufacturing, construction, wholesale and retail trade, transportation, and communications. Many office assistants are employed in relatively small establishments. In addition, many office assistants work as temporaries.

Advancement for office assistants who exhibit strong communication, interpersonal, and analytical skills generally comes about by promotion to a supervisory position. Others move into different clerical jobs, such as receptionist, word processor, or secretary. Advancement to professional occupations usually requires more formal education.

   








JOB DESCRIPTION
The responsibilities of office assistants depend on the type of firm in which they are employed. Rather than specialize in a single primary task, office assistants have duties that vary with the needs of the employer. Some days may be spent filing or typing; others may be spent entering data at a computer terminal. They may also operate photocopiers, facsimile machines, or other office equipment; prepare mailings; proofread copy; and answer telephones and deliver messages.

Duties may also vary by level of experience. Inexperienced employees may transcribe data, operate calculators, or record inquiries while more experienced workers may handle greater responsibilities. They may maintain financial or other records, verify statistical reports for accuracy and completeness, handle and adjust customer complaints, take inventory of equipment and supplies, answer questions on departmental services and functions, and help prepare budgetary requests. Senior level office assistants may supervise the work of others.

QUALIFICATIONS AND SKILLS NEEDED
Office assistants must be proficient in keyboarding and competent in spelling, punctuation, grammar, and oral communication. Many office assistant jobs are entry level and do not require office or business experience. Most employers require knowledge of word processing, microcomputer applications, and other general office skills.

Office assistants generally work with other people and should be cooperative and able to work as part of a team. They must be willing to change to meet the unexpected requirements of the job and be willing to learn and utilize updated software packages and new office equipment.

ASSOCIATE IN SCIENCE DEGREE WITH A MAJOR IN OFFICE ASSISTANT

Required Core Courses

Units

ACTG 103 Ten Key Skills

0.5

CAOT 101 Computer Keyboarding Skill Building

1.5

CAOT 104 Intro to Computers with Windows I

1.5

CAOT 200 Intro to MS Office Suite

2

CAOT 212 Word Processing I: WordPerfect or
CAOT 214 Word Processing I: Word

1

CAOT 400 Internet I

1.5

Plus a minimum of 10 units from the following:

ACTG 194 Introduction to QuickBooks

1

BUS. 103 Intro to Business Information Systems

3

BUS. 115 Business Math

3

BUS. 401 Business Communications

3

BUS 411 Introduction to Technical Communication I 3

BUS. 670 Business Work Experience

1

CAOT 105 Intro to Computers with Windows II

1

CAOT 201 Integration of MS Office Applications

1

CAOT 213 Word Processing II: WordPerfect or
CAOT 215 Word Processing II: Word

2

CAOT 222 Business Presentations I

1

CAOT 223 Business Presentations II

1

CAOT 225 Spreadsheets I

1

CAOT 226 Spreadsheets II

2

CAOT 230 Database Applications I

1

CAOT 231 Database Applications II

2

CAOT 301 Maximizing Your Employment Potential

1

CAOT 403 HTML & Web Authoring Applications I

1.5

CAOT 404 HTML & Web Authoring Applications II

1.5

TOTAL REQUIRED UNITS IN MAJOR AREA

18

Plus General Education and other requirements for the Associate degree (refer to Associate Degree Requirements).

Back to top

OFFICE ASSISTANT CERTIFICATE

Required Courses

Units

ACTG 103 Ten Key Skills

0.5

BUS. 400 Business English

3

CAOT 101 Computer Keyboarding Skill Building

1.5

CAOT 104 Intro to Computers with Windows I

1.5

CAOT 200 Intro to MS Office Suite

2

CAOT 212 Word Processing I: WordPerfect or
CAOT 214 Word Processing I: Word

1

CAOT 400 Internet I

1.5

Plus a minimum of 7 units from the following:

ACTG 194 Introduction to QuickBooks

1

BUS. 103 Intro to Business Information Systems

3

BUS. 115 Business Math

1.5-3

BUS. 401 Business Communications

3

BUS. 411 Introduction to Technical Communication I 3

BUS. 670 Business Work Experience

1

CAOT 105 Intro to Computers with Windows II

1

CAOT 201 Integration of MS Office Applications

1

CAOT 213 Word Processing II: WordPerfect or
CAOT 215 Word Processing II: Word

2

CAOT 222 Business Presentations I

1

CAOT 223 Business Presentations II

1

CAOT 225 Spreadsheets I

1

CAOT 226 Spreadsheets II

2

CAOT 230 Database Applications I

1

CAOT 231 Database Applications II

2

CAOT 301 Maximizing Your Employment Potential .

1

CAOT 403 HTML & Web Authoring Applications I

1.5

CAOT 404 HTML & Web Authoring Applications II

1.5

TOTAL REQUIRED UNITS

18

Webmaster

red bar

Back to top

Skyline College
3300 College Drive
San Bruno, CA 94066
(650) 738-4100