| Scorecard Perspective:
External Stakeholders |
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| How well do we respond to the
needs of our students, the community, business, industry, government and
accrediting agencies? |
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| How well do we=
respond
to the needs of our students, the community, business & industry, the
state & federal government? |
| Strategy |
Effectiveness Indicato=
rs |
Outcome Measures |
2001/02 |
2002/03 |
2003/04 |
2004/05 |
2005/06 |
Benchmarks |
|
|
| 1.2
Student Success & Access |
Satisfaction/Perception |
Student Satisfaction Overall Rat=
ings |
89% |
NA |
NA |
NA |
70% |
79% (College) |
|
| 1.2
Student Success & Access |
Persistence |
Term Persistence Rates |
60% |
61% |
66% |
70% |
65% |
64% (College) 63% (State) |
|
| 1.2
Student Success & Access |
R=
etention |
Retention RatesRetention Rates |
84% |
84% |
83% |
85% |
84% |
84% (College) 83%(State) |
|
| 1.2
Student Success & Access |
Success |
All Courses Successful Completion
Rates |
71% |
71% |
69% |
68% |
70% |
70% (College) 66% (State) |
|
| 1.2
Student Success & Access |
Suc=
cess |
Basic Skills Improvement Rates (=
PFE) |
36% |
36% |
37% |
36% |
NA |
36% (College) 27% (State) |
|
| 1.2
Student Success & Access |
Success |
=
SRTK
Transfer Rate |
24.0% |
30.3% |
26.3% |
30.6% |
NA |
28% (College) 29.6% (State) |
|
| 1.2
Student Success & Access |
Suc=
cess |
SRTK Transfer-Prepared Rate
(Completion) |
31.9% |
40.3% |
44.7% |
43.9%
| NA |
40.2% (College) 36.0% (=
State) |
|
| 1.2
Student Success & Access |
Access |
Counselor to Student Ratio (FA/S=
P) |
1:1,119 |
1:1,478 |
1:1,476 |
1:1,220 |
1:1,125 |
1:1,283 (College) |
|
| 1.2
Student Success & Access |
Access |
Financial Aid Recipient Rate=
|
36% |
34% |
53% |
45% |
54% |
44% (College) |
|
| 1.2
Student Success & Access |
Employability |
VTEA Core Indicator-Retention |
86.86% |
89.18% |
84.85% |
85.71% |
NA |
82.85% (State) |
|
| 1.3
Outreach & Responsiveness to Community Needs |
Satisfaction/Perception |
Community Perception Overall Rat=
ings |
NA |
NA |
NA |
NA |
NA |
NA |
|
|
| 3.1
Cultural Center for the Community |
Satisfaction/Perception |
Community Perception Overall Rat=
ings |
NA |
NA |
NA |
NA |
NA |
NA |
|
|
| 3.2 Marketing and Ou=
treach |
Marketing & Public=
Relations |
Number of Marketing and PR Event=
s |
NA |
NA |
26 |
34 |
52 |
22 (College) |
|
| NA=3DData Not Availa=
ble |
|
Skyline Co=
llege
Balanced Scorecard 2006 |
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| Scorecard Perspective:
Innovation and Growth |
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| How well do we improve and continuously creat
value? |
|
| Strategic
Theme |
Effectiveness Indicato=
rs |
Outcome
Measures |
2001/02 |
2002/03 |
2003/04 |
2004/05 |
2005/06 |
Benchmarks |
|
| 1.1
Innovative Programs and Services |
Program and Service En=
hancements |
Number of New Courses and Progra=
ms
Approved |
49/3 |
40/5 |
16/2 |
14/0 |
64/1 |
37/2 (College) |
|
|
| 1.1
Innovative Programs and Services |
Program and Service En=
hancements |
Percentage of Technology Mediated
Instruction |
1% |
2% |
3% |
4% |
4% |
4% (College) |
|
| 1.
Innovative Programs and Services |
Program and Service En=
hancements |
Amount of PIF Funding |
NA |
$23,600 |
$47,700 |
$47,575 |
$43,377.50 |
$50,000 (College) |
|
|
| 1.
Innovative Programs and Services |
Grant Procurement |
Amount of Grant Allocations<=
![endif]> |
$3,99=
6,025 |
$3,79=
4,632 |
$3,76=
2,633 |
$4,40=
1,343 |
$5,26=
6,034 |
$4,244,133 (College)
| |
|
| 5.1
Comprehensive Staff Development Program |
Staff Development Oppo=
rtunities |
Number of Internal (CTL) Training
Opportunities and Number of Participants |
NA |
25/243 |
25/164 |
38/135 |
55/360 |
7 PP/T (College) |
|
|
| 5.1
Comprehensive Staff Development Program |
Staff Development Opp=
ortunities |
Amount of Professional Developme=
nt
Funds |
$69,=
260.86 |
$74,493=
.00 |
$73,813=
.00 |
$77,=
118.35 |
$82,=
467.85 |
1% of Faculty Salaries=
(College) |
|
|
| NA=3DData Not Avail=
able |
|
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Skyline Co=
llege
Balanced Scorecard 2006 |
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| |
|
Definition
of Outcome Measures and Benchmarks |
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| |
Actual Expenditures t=
o Total
Budget Ratio: The ratio of the college’s gen=
eral
unrestricted fund expenditures to total unrestricted fund budget. =
Benchmark is based on a recommended ending balance for
protecting against unforeseen expenditures in the subsequent year and cha=
nges
in funding. |
|
|
| FB |
1 |
All Successful Course
Completion Rates: The percentage of students who
complete a course with a grade of A,B,C,CR out of total enrollments at fi=
rst
census for both fall and spring semesters. =
Benchmark
is based on an average from the previous five years. |
|
| ES |
2 |
Amount of Grant Alloc=
ations: Amount of local, state and federal grants procured ann=
ually.
Benchmark is based on an average =
from
the previous five years. |
|
| FB |
3 |
Amount of PIF Funding=
: The amount of grant funds generated by the President's
Innovation Fund annually. Benchmark is base=
d on
the the goal set by the President's Council. |
|
| FB |
4 |
Amount of Professional
Development Funds: An academic employee profession=
al
development program for maintaining and enhancing educational programs. <=
/font>Benchmark is a predetermined 1% of faculty salaries budgeted each
year. |
|
|
5 |
Basic Skills Improvem=
ent Rates: This is a Accountability Reporting for the Community Co=
lleges
(ARCC) goal which tracks the percentage of students who enrolled in a bas=
ic
skills English or math course and then completed a higher level course in=
the
same subject area with a grade of D or better in the subsequent term. Benchmark is based on an average from the previous five
years. |
|
| ES |
6 |
Capital Improvement
Expenditures: The amount spent on facilities
improvements and upgrades. Benchmark is bas=
ed on
an average from the previous five years. |
|
| FB |
7 |
Community Perception =
Overall
Ratings: |
|
| ES |
8 |
Counselor to Student =
Ratio: The number of counselors per credit student enrolled in=
fall
and spring. All full and part-time general counseling only no special pro=
gram
faculty such as DSPS and EOPS are included. Benchmark
is based on an average from the previous reported years.
| |
| ES |
23 |
Employee Overall Sati=
sfaction
Ratings: The percentage of employees who selected
"Very Satisfied","Satisfied" or "Somewhat
Satisfied" on the question(s) from the employee survey which asks ab=
out
overall satisfaction with the college. Benc=
hmark
is based on an average from the surveys. |
|
| IS |
9 |
Employee
Perception Ratings on Governance Process: |
|
| IS |
10 |
Fill Rates:
The percent a class fills/enrolls based on capacity or enrollment maximum
stated in the curriculum (does not include positive attendance or open
entry/open exit classes. Benchmark is based=
on an
average from the previous five years. |
|
| FB |
11 |
Financial Aid Recipie=
nt Rates: The percentage of students who received financial aid
including: BOG fee waivers, Pell Grants, Scholarships Benchmark is based on an average from the previous five
years. |
|
|
|
FTES: The
total number of full time equivalent students enrolled at census. =
Benchmark is designed to establish a realistic annual gr=
owth
target for the college. It is based on quantitative and qualitative
techniques including enrollment projections using linear equation modeling
and adjusted projections based on the estimated impact of the College Gro=
wth
Plan (including section and program additions, marketing interventions and
completion of capital improvements for specific programs).
|
|
| FB |
12 |
Load: The
ratio of WSCH to FTEF (Full-Time Equivalent Faculty). Benchmark is a state standard widely used for measuring
efficiency. |
|
| FB |
13 |
Number of Internal (C=
LT)
Training Opportunities and Number of Participants:
Number of workshops offered and participants attended annually. Benchmark is an index of the average number of particip=
ants
per training session offered. |
|
| IG |
14 |
Number of Program Rev=
iews
Completed: The number of completed program reviews=
in a
given year. Benchmark is set at 75% complet=
ion of
scheduled program reviews as a minimum threshold for maintaining the qual=
ity
of programs and services and informing the budget process. |
|
| IS |
15 |
Number of New Courses=
and
Programs Approved: The number of new courses and
programs reviewed and approved annually by the Curriculum Committee and t=
he
Board. Benchmark is an average from the pre=
vious
five years. |
|
| IG |
16 |
Number of Marketing a=
nd PR
Events: The number of marketing and public relatio=
ns
events and activities open to the public that serve to promote the colleg=
e. Benchmark reflects the minimum number of regularly offer=
ed
events required to reach a critical mass of community members in a single
year. |
|
| IS |
17 |
Percentage of
Technology-Mediated Instruction: Percentage of tot=
al
number of sections offered through technology-mediated instruction. Benchmark is based on an incremental goal as determined =
by the
Education Master Plan and college-wide planning groups. |
|
|
18 |
Retention Rates: The percentage of students who complete a course with a=
grade
of A,B,C,D,F,CR,NC,or I out of total enrollments at first census for both
fall and spring semesters. Benchmark is bas=
ed on
an average from the most current previous five years. |
|
| ES |
19 |
SRTK Crime Statistics=
: The Student Right To Know (SRTK) is a federally-mandated
public disclosure of a college's total number of reported on-campus,
non-campus builidng and hate crime offenses. crime on campus statistics. =
The
intent of SRTK is to provide to the consumer a statistic of comparable
effectiveness that they can use in the determination of college choice. A=
ll
colleges nationwide have been required to participate in the disclosure of
rates by January, 2000. Benchmark is based on an average from the previous five
years. |
|
| IS |
20 |
SRTK
Transfer-Prepared/Completion Rates:The Student Rig=
ht To
Know (SRTK) is a federally-mandated public disclosure of a college's tran=
sfer
and complete rates. The intent of SRTK is to provide to the consumer a
statistic of comparable effectiveness that they can use in the determinat=
ion
of college choice. All colleges nationwide have been required to particip=
ate
in the disclosure of rates since January, 2000. A cohort of all certificate-, de=
gree-,
transfer-seeking first-time, full-time students tracked over a three-year
period who attained a certificate or degree or became 'transfer prepared'
during a three year period. Students who have completed 56 transferable u=
nits
with a GPA of 2.0 or better are considered 'transfer- prepared'. <=
font
class=3D"font36">Benchmark is based on an average from the previous repor=
ted
years. |
|
| ES |
21 |
SRTK Transfer Rate: A cohort =
of all
certificate-, degree-, transfer-seeking first-time, full-time students who
transferred to another post-secondary institution, prior to attaining a
degree, certificate, or becoming 'transfer-prepared' during a five semest=
er
period are transfer students. Benchmark is =
based
on an average from the previous reported years. |
|
| ES |
22 |
Student Satisfaction =
Overall
Ratings: The percentage of students who selected
"Very Satisfied","Satisfied" or "Somewhat
Satisfied" on the question(s) from the student climate survey which =
asks
about overall satisfaction with the college. Benchmark
is based on an average from the previous five years. |
|
| ES |
24 |
Term Persistence Rate=
: The percentage of first-time students who persist from =
a fall
semester to a subsequent spring semester. B=
enchmark
is based on an average from the previous reported years. |
|
| ES |
25 |
VETA Core Indicator-R=
etention: This indicator measures Retention as three consecutive
quarters in UI covered employment for vocational student "Leavers and
Completers" in their first year after college. Benchmark is based on an average from the previous repo=
rted
years. |
|
| ES |
26 |
WSCH:
Weekly student contact hours generated by census enrollments. Benchmark is the amount needed to meet FTES benchmark.<=
span
style=3D'mso-spacerun:yes'> |
|
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|
Skyline College Balanc=
ed
Scorecard 2006 |
|
| FB |
27 |
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Balance Scorecard home page=
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